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The Manitoba Customer Contact Association exists to promote the development and sustainability of a growing, healthy and dynamic industry. Manitoba Customer Contact Association (MCCA) is an industry association comprised of Manitoba companies and organizations associated with the customer contact and customer enhancement sector. MCCA supports the industry by coordinating training and networking opportunities to ensure the necessary skills are developed to meet the needs of the future.  Members are also committed to educating the public and creating career awareness, promoting the industry as one where many careers begin and develop into a successful future.