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Business Development Selling Strategies WorkshopJanuary 31, 2018 - February 01, 2018
This workshop core focus will enable sales managers and sales reps to sell more for more and provide a pathway to help follow up on qualified leads and existing customers.
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Continuous Improvement Transformation Awareness Program
Event 1 – Sponsor Participant Opportunity Awareness Training and Exercise – 2 Hours x 5 Companies (10 Hrs.) Week 1: Participating Company Site Event Visit : Executive Touch Point Sponsor diagnostic Facility Gemba Walk (Participant Facility Tour and Assessment) Confirm Level #3 strategy objectives Event 2 – Participant and Staff Opportunity Awareness Training and Exercise […]Learn More $5,500.00
Customer Service Professional TrainingSeptember 27, 2018 - September 28, 2018
MPIA in partnership with Manitoba Customer Contact Association (MCCA) offers training tailored to the print industry. This training provides a solid foundation in the standards and strategies for success within the customer service/customer engagement industry. This 2 day course promotes self-reflection on existing behaviours and showcases best practices and tools for customer service based communication (both internal and external). Also covered are tactics for both understanding and dealing with difficult (irate) customers.Learn More $600.00