Showing all 4 results
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Continuous Improvement Cultural Engagement
April 15, 2019Course Description The 8 hour, Continuous Improvement Cultural Engagement Course gives participants the opportunity to experience for themselves the Duha Operating System, viewing successful continuous improvement initiatives both in a shop floor and office environment. Through classroom training and an extensive hands-on tour of the facility, participants will gain an appreciation for the 4 “key […]
Learn More $275.00 -
Continuous Improvement Transformation Awareness Program
Event 1 – Sponsor Participant Opportunity Awareness Training and Exercise – 2 Hours x 5 Companies (10 Hrs.) Week 1: Participating Company Site Event Visit : Executive Touch Point Sponsor diagnostic Facility Gemba Walk (Participant Facility Tour and Assessment) Confirm Level #3 strategy objectives Event 2 – Participant and Staff Opportunity Awareness Training and Exercise […]
Learn More $5,500.00 -
Customer Service Professional Training
September 25, 2019 - October 02, 2019MPIA in partnership with Manitoba Customer Contact Association (MCCA) offers training tailored to the print industry. This training provides a solid foundation in the standards and strategies for success within the customer service/customer engagement industry. This 2 day course promotes self-reflection on existing behaviours and showcases best practices and tools for customer service based communication (both internal and external). Also covered are tactics for both understanding and dealing with difficult (irate) customers.
Learn More $475.00 -
Training Payment
Learn More $149.00